Eighteen months ago I posted a piece entitled Why Don’t They Want To Sell To Me. It told of my amazement at the lack of basic sales and service I received following a BMW test drive. When offered the chance to slam dunk a guaranteed sale there was no follow-up call, no attempt to explain the range, no chance to up sell the car’s package and close the deal. And today I can report this is not a car thing, it’s the same for the business park and serviced office industry. Once again, I ask: ‘Why don’t they want to sell to me?’
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